I had a leak in my galvanized pipe, Chris was at my house about 8:30, wrapped up about 12:30, I had to ask him about running water to clear the line of any rust that may be in the pipes after the repair, I now have a clog in my kitchen faucet, with low pressure due to the repair, I’m not happy about it.
They asked for the review, so here it is.
edited.
I got a call last night not more than 30 minutes after I posted my review, about my clogged sink, they said the Technician, who did the leak repair , would be out on 7/1 to take care of the Faucet.
Not only did they take care of it, they replaced it, no one likes to go back to a job, and repair a problem, that was caused by a repair, No One!
Chris arrived about 8 am to repair it, he didn’t give up, he exhausted every effort to repair, even with a couple of trips to the store to find the right aerator for my particular faucet, he couldn’t find one.
He said he had to go do another job, but would be back about 1 to finish it , he arrived at 12, with a new faucet.
His desire to please and satisfy the customer , speaks volumes for the company. Work ethic and integrity are hard to come by, but the attitude in which you do it, says more about you than the actual work.
You know that motto, you get what you pay for? Well I got more than what I paid for. I will use this company for all my repair needs.
Thank you Chris Zastrow, for your professionalism, work ethic, and the inner drive to be the best you can be, and deliver the best service.
I can’t thank Lee’s Air, Plumbing and Heating enough for what they gave, they gave themselves, and at the end of the day, that’s all we can give, and they did it willingly.
Thanks again so much, for everything.
Robert.
